Meet Helen Smith of Professional Resources Consultancy

Meet WAW member, Helen Smith – Sales & Business Consultant – Coach, Mentor & Sales Trainer


Professional Resources Consultancy (PRC) was founded on Helen’s core value;

The sharing of experience, enabling people to be the best version of themselves and to fly!

An experienced Sales and BD professional with long-term Director level experience. Helen began in Retail and built a successful career in the sales & training arena encompassing FMCG, and over 25 years in Facilities Management (FM) working with well-known names UK wide.

An ILM Qualified Coach and Mentor Helen has extensive knowledge that is shared to empower others to develop and grow both as individuals and businesses. She does this through consultation, coaching, and the design and delivery of bespoke training and mentoring programmes for individual learning and development that is meaningful and focused to achieve objectives.

Helen is passionate about her business and works with huge enthusiasm and boundless energy engendering trust, building confidence, and inspiring motivation in working environments. She has an outstanding reputation for creating strong working relationships with clients, delegates, and associates, embracing her strong purpose to enable people. She adds value and focus for people and business alike, and is involved in supporting charities, mental health and wellbeing initiatives.

As a specialist consultant within Facilities Management strategies for growth include bid management, tender support, people productivity and efficiencies all focused on achieving a higher return on investment.

She supports and enables teams and encourages organisations to recognise and nurture the value of their people.

Achieving Customer Service Excellence is a specialism within her training workshops; maintaining a constant focus on our customers’ experience is one of the most powerful forms of investment!

Memberships & specialisms
ILM Accredited Coach & Mentor

  • NLP Practitioner & Hypnotherapist
  • Fellow Member of the Institute of Sales Management
  • ISM accredited Training Partner & Business Mentor
  • A proactive member of the Association of Business Mentors
  • Sales and Customer Engagement Specialist
  • A specialist in Facilities Management, in particular cleaning
  • Member of The British Institute of Cleaning Science

Please make sure you say hello to Helen at the WAW events or connect on LinkedIn HERE